CR-Z L4-1.5L Hybrid (2011)
To avoid damaging or leaving fingerprints on the DVD, always handle it by the edges, and place it in a jewel case whenever it is outside the navigation
control unit. Deep scratches or fingerprints on the back of the DVD can cause intermittent rebooting or other system errors.
Smudges and fingerprints can be carefully removed using a mild cleaner and soft cloth designed to clean eyeglasses. To clean a DVD, first apply the
cleaning solution to the DVD, and using a clean soft cloth, very gently wipe across the DVD from the center to the outer edge, never in a circular motion.
INSTALLING A NAVIGATION DVD
1. Park the vehicle outside, and start the engine.
2. Eject the old DVD.
3. Install the new navigation DVD. Be sure to close the door on the navigation control unit.
4. Select OK on the disclaimer screen, then turn the engine off. Wait 1 minute, and restart the engine.
5. Select OK on the disclaimer screen.
6. Drive the vehicle on a mapped road until the road name appears at the bottom of the map screen. The system is now map-matched.
PRECAUTION ON CUSTOMER "SNEAK PREVIEWS" OF A NEWER NAVIGATION DVD VERSION
Your customer might request a look (or "sneak preview") at features in the latest navigation software. You should never preview a navigation DVD in a
customer's vehicle. Inserting a new DVD installs the latest software from the DVD into the memory of the customer's navigation system. When the
original DVD is reinstalled, the newer software remains in memory and is often incompatible with the customer's original DVD map and P01 database.
If your customer wishes to see the latest navigation coverage or software features, demonstrate it on an in-stock vehicle that already has the latest DVD
version.
If a newer version is loaded accidentally, either by the dealer or the customer, one possible remedy is to enter the navigation diagnostic mode's Version
screen and do a forced download. Refer to the iN for applicable patches that may need reinstalling.
If a forced download does not reinstall the original software, the navigation system may need to be replaced. This is not covered under warranty.
PITFALLS WHEN INTERCHANGING NAVIGATION DVD/PARTS DURING DIAGNOSIS
When troubleshooting navigation system problems, ensure that the known-good vehicle is the same software version year and model as the vehicle being
serviced. Mixing incompatible navigation DVDs or other system components can delay the troubleshooting process by causing side effects unrelated to
the original problem. See the table under DVD LABEL COLOR IDENTIFICATION BY MODEL.
REPLACING THE NAVIGATION CONTROL UNIT AND TRANSFERRING THE NAVIGATION DVD
If your diagnosis determines the customer's navigation control unit is faulty, you will need to order a remanufactured replacement navigation unit (in
warranty), or send it out for repair (out of warranty). Refer to Service Bulletin 06-001, Audio, Navigation, and RES Unit In-Warranty Exchange, and
Audio and DVD Player Out-of-Warranty Repair The order procedure on the iN is designed to minimize unnecessary replacement of parts due to
customer settings, unfamiliarity with system operation, or software/database issues that cannot be resolved by hardware replacement. The form asks for
the following navigation information:
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The customer's DVD color and version number on the label, and condition of the DVD (inspection for scratches).
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The customer's complaint, symptom, and other details to allow duplication of the issue by the factory.
