Odyssey LX V6-3.5L (2000)
Tailgate Shock / Support: Customer Interest
Body - Tailgate Won't Stay in UP Position
02-056
October 8, 2002
Applies To:
1999-2001 Odyssey - ALL
2002 Odyssey
- From VIN 2HKRL18...2H500001 thru 2HKRL18..2H582783
2002 Odyssey
- From VIN 5FNRL18...2B000001 thru 5FNRL18..2B024655
Weak Tailgate Support Struts
PROBLEM
The struts cannot support the tailgate in the up position.
CORRECTIVE ACTION
Remove and inspect both tailgate support struts. Replace any that leak oil or that you can compress by hand.
PARTS INFORMATION
Tailgate Support Strut:
P/N 74820-SOX-A02, H/C 6789747
WARRANTY CLAIM INFORMATION
In warranty:
The normal warranty applies.
Operation Number:
823119
Flat Rate Time:
0.4 hour, replace one or both struts
Failed Part:
P/N 74820-S0X-A01
H/C 5935051
Defect Code:
012
Contention Code:
B01
Template ID:
02-056
Skill Level:
Repair Technician
Out of warranty:
Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Parts and Service Manager or your Zone
Office. You must request consideration, and get a decision, before starting work.
REPAIR PROCEDURE
1.
Open the tailgate to the fully open position. If it does not stay up by itself, go to step 2.
2.
Have an assistant support the tailgate.
3.
Pry the clips off each end of one of the support struts with a flat-tip screwdriver.