Santa Fe L4-2.4L (2001)
Cellular Phone: Technical Service Bulletins
Cell Phone - Bluetooth(R) Interchanges First/Last Names
Group: ELECTRICAL
Number: 10-BE-010
Date: DECEMBER 2010
Model: ALL
Subject
BLUETOOTH PHONEBOOK DOWNLOAD
INTERCHANGES FIRST AND LAST NAME FIELDS
DESCRIPTION:
Depending on the brand of CELLULAR PHONE or SERVICE PROVIDER, a vehicle Bluetooth system may interchange the LAST NAME and FIRST
NAME fields when the phone's phonebook is downloaded.
This condition can cause Voice Command complaints. If the phonebook names are interchanged, say LAST NAME first and follow by FIRST NAME
when making phone calls via the Voice Command system. See the following example:
APPLICABLE VEHICLES:
^
Vehicles equipped with factory installed Bluetooth system.
The described condition is a normal Bluetooth system characteristic and is NOT the result of a problem with a vehicle Bluetooth system.
Remind customers of this system characteristic during the sales delivery process, or if a customer comes in for service describing the above condition.
Warranty does not apply.
