FX50 AWD V8-5.0L (VK50VE) (2009)
Technical Service Bulletin # 09-014
Date: 090416
Campaign P9201 - Steering Column Comfort Adjustment
Reference: ITB09-014
Date: April 16, 2009
VOLUNTARY SERVICE CAMPAIGN
2008 INFINITI EX AND 2009 INFINITI FX
STEERING COLUMN COMFORT ADJUSTMENT
CAMPAIGN ID #: P9201
APPLIED VEHICLES:
2009 FX (S51)
2008 EX (J50)
Check Service Comm to confirm campaign eligibility
INTRODUCTION
On some 2008 Model Year EX vehicles and 2009 Model Year FX vehicles, the steering column comfort adjustment features (tilt and telescopic) may
stop working. This issue does not affect one's ability to steer the vehicle. Rather, it only affects the ability to adjust the steering wheel comfort settings.
To ensure a high level of customer satisfaction among potentially affected Infiniti owners, Infiniti is conducting a Voluntary Service Campaign to replace
the tilt and telescope motors. This service will be performed at no charge for parts or labor.
Eligible Vehicles (check Service Comm to confirm campaign eligibility)
Dealer Inventory: Vehicles falling within the range of this campaign in all states.
Customer owned (registered vehicles): Because this issue only affects vehicles normally operated in warm climates, this service campaign is limited to
the states above.
IDENTIFICATION NUMBER
Infiniti has assigned identification number P9201 to this campaign. This number must appear on all communications and documentation of any nature
dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to correct each vehicle falling within the range of this campaign that enters the service department. This includes vehicles purchased from
private parties or presented by transient (tourist) owners and vehicles in a dealer's inventory.