XJ (X351) V8-5.0L SC (2010)
Hood Latch: Recalls
Campaign - Hood Latch Replacement
No: K084
Issue: 1
Date: 03 DEC 2010
THIS SERVICE ACTION IS VALID FOR A LIMITED TIME ONLY AND WILL EXPIRE ON 30 NOVEMBER 2012.
SECTION: 501
Service Action: Hood Safety-Catch Spring
AFFECTED VEHICLE RANGE:
XJ (X351)
VIN: V00001-V10027
Model Year: 2010 - 2011
CONDITION SUMMARY:
Situation:
A small number of warranty reports have been received where difficulty in opening the hood was identified as the concern. Investigations revealed that
the hood spring retention cap was broken and the spring that lifts the hood was subsequently loose. Hood latch functionality is not impacted by this
condition; however, should a hood be closed in the failed state, access to the secondary hood latch release lever will be restricted.
Action:
Dealers are required to HOLD all affected vehicles in the VIN range above that are in their control and refrain from releasing the vehicles for new or
used vehicle sale pending completion of the rework action detailed in this Service Action.
For vehicles in dealer inventory, this Service Action should be performed in conjunction with the vehicle Pre-Delivery Inspection (PDI) and on all
vehicles prior to customer handover. Vehicles within the affected VIN range and already in the hands of owners should be updated at the earliest
convenience.
PARTS
TOOLS:
Refer to Workshop Manual for any required special tools
WARRANTY:
NOTE:
Always check DDW to verify that the vehicle is affected by this Service Action prior to undertaking any repairs as some vehicles may have been
reworked at the factory prior to dispatch. Repair procedures are under constant review and therefore times and prices are subject to change; those quoted
here must be taken as guidance only. Always refer to DDW to obtain the latest repair time.
Warranty claims should be submitted quoting the Program Code K084 and the relevant Option Code. As Option Codes are used, there is no requirement
to enter parts or labor; these are shown for information only. The Option Code which contains drive in / drive out may only be claimed if the vehicle is