Grand Cherokee 2WD L6-4.0L VIN S (1997)
Technical Service Bulletin # 755
Date: 980601
Recall - Fuel Tank Sending Unit
No. 755
June, 1998
To: All Jeep(R) & Eagle Dealers
Subject:
Safety Recall # 755 -- Fuel Tank Sending Unit
Models:
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1997 Model Year Jeep Grand Cherokee (ZJ) Vehicles Built Through June 1, 1997 (MDH 060108)
^
1997 Model Year Jeep Cherokee (XJ) Vehicles Built Through May 9, 1997 (MDH 050919)
^
1997 Model Year Jeep Wrangler (TJ) Vehicles Equipped With a:
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19 Gallon Fuel Tank (Sales Code -- NF1) Built Through May 9, 1997 (MDH 050907)
^
15 Gallon Fuel Tank (Sales Code -- NFS) Built Through May 13, 1997 (MDH 051323)
The fuel tank level sending unit on about 400,000 of the above listed vehicles, may cause the fuel gauge to display an inaccurate fuel level. As a result,
the vehicle may run out of fuel when the fuel gauge still indicates that there is fuel remaining in the tank. To correct this condition, the fuel tank level
sending unit must be replaced.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles
before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in
for service as determined by using DIAL System Function VIP.
Dealer Notification & Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Each dealer to whom involved vehicles were invoiced (or the
current dealer at the same street address) will receive a list of their involved vehicles. The Vehicle List is arranged in Vehicle Identification Number
(VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
DIAL System Functions 53 and VIP
All involved vehicles will be entered to DIAL System Functions 53 and VIP at the time of recall implementation for dealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of incomplete vehicles. The customer name, address and phone number is listed if
known. Parts information is also provided. Completed vehicles are removed from Function 53 within several days of repair claim submission. To use this
system, type "53" at the ENTER FUNCTION" prompt, then type "ORD755".
Parts Information
IMPORTANT:
A quantity of parts will be distributed initially and billed to all involved dealers. This quantity will cover a portion of the total vehicles involved.
Additional parts may be ordered as needed to support customer demand.
Each involved dealer, to whom vehicles in the recall were invoiced (or the current dealer at the same street address), will receive enough Fuel Tank
Sending Unit packages, to service about 25% of their phase 1 vehicles.
Dealers should determine which parts package is required for each vehicle at the time appointments are scheduled to assure that the correct parts package
is available when the customer arrives. The appropriate fuel tank sending unit package for the vehicle to be serviced may be determined by:
