Grand Cherokee 2WD V6-3.7L (2008)
Amplifier: Customer Interest
Audio System - Software Update For Various Issues
NUMBER: 08-036-08
GROUP: Electrical
DATE: November 27 2008
THE StarSCAN(R) FLASH FILES FOR THIS BULLETIN MUST BE RETRIEVED FROM THE INTERNET.
StarSCAN(R) SOFTWARE LEVEL MUST BE AT RELEASE 9.03 OR HIGHER FOR THIS BULLETIN.
StarMOBILE STANDALONE MODE OR StarMOBILE DESKTOP CLIENT MAY ALSO BE USED TO PERFORM THIS PROCEDURE.
SUBJECT:
Flash: Audio System Mutes On Start-Up Amplifier Settings After Exiting Hands Free Mode And Navigational Volume Corrections
OVERVIEW:
This bulletin involves selectively erasing and reprogramming the production Audio Amplifier with new software.
MODELS:
2009
(JS)
Sebring/Avenger (Domestic and International
Markets)
2008
(L2)
300 (China)
2008
(LE)
300C/300 Touring (International Markets)
2008
(LX)
00oC/Magnum/Charger
2009
(MK)
Compass/Patriot (Domestic and International
Markets)
2009
(PM)
Caliber (Domestic and International Markets)
2008
(WK)
Grand Cherokee
2008
(WH)
Grand Cherokee (International Markets)
2008
(XK)
Commander
2008
(XH)
Commander (International markets)
NOTE:
This bulletin applies to vehicles equipped with a Boston Acoustics Audio System (Amplifier Sales Code RC6, RC9, RD7, RDF, and RDM)
SYMPTOM/CONDITION:
Some customers may experience any one of the following conditions:
^
Audio system mutes on start-up. Mute is recoverable with Ignition key cycle. (XK XH WK WH and W2 models only)
^
The amplifier will not go back to EQ settings after exiting hands tree mode/voice recognition mode. Settings are recoverable by an ignition cycle
tone control change and/or a mode change.
^
Navigation volume adjustments change cabin audio and not navigation volume. (RHD vehicles only)
DIAGNOSIS:
Using a Scan Tool (StarSCAN(R)) with the appropriate Diagnostic Procedures available in TechCONNECT verity all systems are functioning as
designed. If DTCs are present record them on the repair order and repair as necessary before proceeding further with this bulletin.
It the customer describes or experiences the Symptom/Condition perform the Repair Procedure.
