Grand Cherokee 4WD V8-4.7L VIN N (2000)
Steering Gear: All Technical Service Bulletins
Recall 99V312000: Sticking/Binding/Seizing Steering Gear
Some steering gear units were assembled with internal end-of-travel-stops that missed the heat treat process, resulting in soft internal travel stops. This
could result in sticking, binding, or seizing of the steering gear.
Dealers will replace the steering gear on involved vehicles.
Owner notification began December 20, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive
the free remedy within a reasonable time should contact DaimlerChrysler at 1-800-992-1997. Also contact the National Highway Traffic Safety
Administration's Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236).
