Liberty Sport 2WD L4-2.4L VIN 1 (2002)
Technical Service Bulletin # 997
Date: 011101
Recall - Knee Blocker Backing Plate Replacement
November 2001
Dealer Service Instructions for:
Safety Recall No. 997 -- Knee Blocker Backing Plate
Models
2002
(KJ)
Jeep(R) Liberty
NOTE:
This recall applies only to the above vehicles built through September 13, 2001 (MDH 091301).
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to stop sale and complete this recall service on these
vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on
vehicles in for service. Involved vehicles can be determined by using the DIAL VIP System.
Subject
The driver's side knee blocker assembly (lower instrument panel cover) on about 65,000 of the above vehicles may have been improperly installed. As a
result, the knee blocker may separate from the instrument panel and fall onto the driver's feet.
This could distract the driver and cause an accident without warning.
Repair
A revised knee blocker backing plate equipped with wire hooks must be installed on all involved vehicles.
Parts Information
Each dealer to whom vehicles in the recall were invoiced (or the current dealer at the same street address) will receive enough Knee Blocker Backing
Plates to service about 10% of those vehicles.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DIAL System. Claims submitted will be used by DaimlerChrysler to record recall
service completions and provide dealer payments.
Use the labor operation number and time allowance shown.
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Parts Return
Not required.
Dealer Notification and Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Two additional copies will be sent through the DCMMS, and the