Continental V8-4.6L DOHC (1995)
Promptly Correct
-
Affected vehicles on the enclosed list.
-
Other eligible vehicles which are brought to your dealership.
Dealer Owner Contact
Immediately contact any owner you may know of whose name is not on the list. Provide a copy of the appropriate Owner Letter and arrange with the
owner for a service date.
FCSD Contact
Talk with your FCSD Parts and Service Zone Manager about program concerns.
Claims
Enter claims using DWE. See ACESII Manual, Sections 5 & 6.
Attachment II - Parts and Labor Information
ATTACHMENT II
Owner Notification Program 95B72
Labor
Labor Allowances
Hours
Operation
Replace Virtual Image Cluster
1.0 Hrs.
B72B
Parts Requirements
Parts will not be direct shipped for this program. Order your parts requirements through normal order processing channels.
Please Order Only Parts That Are Required To Service Customer Continentals Returned To Your Dealership For The Service Offered By This Program.
Virtual Image Cluster Special Ordering Instructions
Clusters must be ordered from the following order centers. Provide the VIN of Continental and the actual mileage shown on the odometer and if the
cluster is "English" (miles-per-hour on the speedometer) or Metric" (kilometers/hour on the speedometer - normally this would be a Canadian owner
visiting a U.S. dealership).
Replacement clusters will be sent within 24 Hours. Return removed clusters the same day as the vehicle is serviced. Clusters are being remanufactured so
as to provide the quickest and most responsive service to the affected Continental owners.
If Your Dealership Faces Detroit, New York or Atlanta PDC:
Call 1-800-262-9606
If Your Dealership Faces the Other PDC's:
Call 1-800-321-6969
A $100.00 charge will be made for removed virtual image clusters that are not returned in a timely manner.
Part
Dealer
Number
Description
Price
Virtual Image Clusters
F5OY-10849-C
English (miles-per-hour on the speedometer)
$111.12
F5OY-10849-D
Metric (kilometers-per-hour on the speedometer)
$111.12
Parts prices current until next issue of Master Price Book. For latest prices, check or call your:
-
Order Processing Center
-
DOES II
-
Updated Price Book
Claims Preparation
