LS V8-3.9L VIN A (2003)
Attachment I - Administrative Information
OASIS ACTIVATED?
Yes. OASIS will be activated May 20, 2008.
FSA VIN LIST ACTIVATED?
No, FSA VIN lists will not be activated for this program.
STOCK VEHICLES
Do not perform this program unless the affected vehicle exhibits the covered condition.
SOLD VEHICLES
Owners of affected vehicles will be notified of the extended warranty coverage and directed to contact their dealer for repairs if their vehicle exhibits
drivability issues that may be related to the covered component.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this extended warranty.
RELATED DAMAGE
If a related damage condition exists that you believe to be caused by the covered condition, call the Special Service Support Center to request approval
prior to the repair of any related damage.
Requests for approval after completion of the repair will not be granted.
ADDITIONAL LABOR TIME
If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to performing
any additional labor. Requests for approval after completion of the repair will not be granted.
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Ford Motor Company will only refund owner-paid repairs covered by this program if the repair was performed prior to the date of the Owner
Notification Letter (or after the date of the letter if an emergency repair was made away from the servicing dealer). Non-covered repairs, or those
judged by Ford to be excessive, will not be reimbursed.
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2003 MODEL YEAR VEHICLES: Refunds will only be provided for the cost associated with the diagnosis and replacement of ignition coils and
engine valve cover gaskets.
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Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the
claim. If a repair is performed on the same visit, the repair and refunds should be submitted on separate repair lines.
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The refund period for repairs performed prior to the date of the Customer Notification Letter will expire on November 30, 2008. After November 30,
2008, only emergency repairs are eligible for reimbursement.
