lincoln Workshop Repair Guides

Lincoln Workshop Service and Repair Manuals

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Attachment I - Administrative Information

OASIS ACTIVATED?

Yes. OASIS will be activated by May 20, 2008.

FSA VIN LIST ACTIVATED?

No, FSA VIN lists will not be activated for this program.

STOCK VEHICLES

Do not perform this program unless the affected vehicle exhibits the covered condition.

SOLD VEHICLES

Owners of affected vehicles will be notified of the extended warranty coverage and directed to contact their dealer for repairs if their vehicle exhibits
drivability issues that may be related to the covered component.

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this extended warranty.

RELATED DAMAGE

If a related damage condition exists that you believe to be caused by the covered condition, call the Special Service Support Center to request approval
prior to the repair of any related damage.

Requests for approval after completion of the repair will not be granted.

ADDITIONAL LABOR TIME

If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to performing
any additional labor.

OWNER REFUNDS

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Ford Motor Company will only refund owner-paid repairs covered by this program if the repair was performed prior to the date of the Customer
Notification Letter (or after the date of the letter if an emergency repair was made away from the servicing dealer). Non-covered repairs, or those
judged by Ford to be excessive, will not be reimbursed.

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