Town Car V8-4.6L SOHC VIN W (1999)
Attachment I - Administrative Information
OASIS
OASIS will be activated for this program; however, only vehicles built on or before March 25, 1999 will be active in OASIS until a production action is
incorporated. A supplement will be sent (estimated July, 1999) to all dealers when the remaining vehicles have been added to OASIS.
If a vehicle, registered in New York but not listed in OASIS, is presented for service in that state and has the same package content and build dates as the
"affected vehicles" described in this bulletin, dealers are to call 1-800-325-5621 and provide Ford Motor Company with a description of the concern,
VIN, model year and mileage. If this information meets the requirements in this bulletin and the customer is willing to provide needed information,
approval to perform repairs and submit a claim will be given by the Recall Hotline.
PLEASE NOTE
Correct all vehicles in stock before delivery.
CLAIMS
Enter claims using DWE. See ACESII Manual.
OWNER REFUNDS
See ACESII Manual, Section 3 for submission procedures.
For owner-paid repairs of rear frame cracks at the upper control arm access hole made before date of the Owner Letter enter using DWE:
Attachment II - Labor and Parts Information
