Town Car V8-4.6L SOHC VIN W (1999)
DEALER-OWNER CONTACT
Immediately contact any affected owner whose name is not on the list. Give the owner a copy of the Owner Letter and schedule a service date.
REGIONAL CONTACT
Advise regional office if an owner:
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cannot be contacted.
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does not make a service date.
CLAIMS PREPARATION AND SUBMISSION
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Enter claims using DWE.
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Refer to ACESII manual for claims preparation and submission information.
RENTAL CARS
Rental vehicles are not approved for this program.
Attachment II - Labor and Parts Information
LABOR ALLOWANCES
PARTS REQUIREMENTS
Parts Ordering Information
An owner guide supplement, a jack operating instruction label, a revised jack usage and stowage label, and a jack usage and stowage placard will be sent
directly to owners, along with instructions on placement of the various pieces. This will be a "no charge" service and customers will be directed to follow
the attached instructions for proper placement of the labels and owner guide supplement.
Additional owner packages containing the above mentioned items can be ordered by calling the Recall Hotline at 1-800-325-5621.
Attachment III - Technical Information
OVERVIEW
There are four (4) items revising the jacking instructions that must be placed in the vehicle:
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Tire Change Procedure Supplement.
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Jack Operating Instructions label.
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Jack Usage and Stowage label.
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Jack Usage and Stowage/Tire Changing Instruction placard.
The following instructions/illustrations will help locate the proper area for each of these items.
TIRE CHANGE PROCEDURE SUPPLEMENT PLACEMENT
