6 V6-3.7L (2009)
Glove Compartment: Recalls
Campaign MSP20 - Glove Box Stopper Over-Travel
Bulletin No: 09-038/08
Last Issued: 10/23/2008
Subject:
MAZDA SERVICE PROGRAM (MSP20) - GLOVE BOX STOPPER OVER-TRAVEL
APPLICABLE MODEL(S)/VINS
2009 MAZDA6 vehicles produced on or before August 14, 2008
DESCRIPTION
Some vehicles may experience a glove box concern in high ambient temperature and heavy load condition that results in stopper over-travel.
NOTE:
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UNDER THE MAZDA SERVICE PROGRAM (MSP20), ALL CURRENT DEALER INVENTORY AND RETAILED VEHICLES FOUND
TO BE PRODUCED ON OR BEFORE AUGUST 14, 2008, MUST BE INSPECTED AND REPAIRED ACCORDING TO THE
INSTRUCTIONS CONTAINED IN THIS SERVICE BULLETIN.
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BEFORE PERFORMING ANY REPAIR, VALIDATE THAT THE VEHICLE IS APPLICABLE TO THIS PROGRAM BY PERFORMING
AN "eMDCS WARRANTY VEHICLE INQUIRY" AND VERIFYING THE VEHICLE DISPLAYS CAMPAIGN "MSP20" AND ITS
CAMPAIGN STATUS DISPLAYS "OPEN". SEE "VEHICLE INSPECTION PROCEDURE" BELOW.
DEALER INVENTORY:
Inspect and repair if necessary, all applicable vehicles currently in dealer inventory according to the procedures contained in this service bulletin.
RETAIL VEHICLES:
When an applicable retail vehicle is brought into the dealer for any type of repair or scheduled maintenance, perform an eMDCS Warranty Vehicle
Inspection and check the status of MSP20. If status of MSP20 is "OPEN" inspect and repair if necessary, the vehicle according to the procedures
contained in this service bulletin.
VEHICLE INSPECTION PROCEDURE
1.
Verify 2009 MAZDA6 vehicle was produced on or before August 14, 2008:
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If the vehicle was not produced on or before August 14, 2008, return the vehicle to the customer or dealer inventory.
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If the vehicle was produced on or before August 14, 2008, proceed to Step 2.