CX-7 AWD L4-2.3L Turbo (2008)
Head Rest: Customer Interest
Interior - Front Seat Head Rest Rattling Noises
Bulletin No: 09-063/09
Last issued: 10/27/2009
Subject:
RATTLING OR CHATTERING NOISE FROM HEADREST
APPLICABLE MODEL(S) / VINS
2004-2010 MAZDA3
2006-2010 MAZDA5
2003-2010 MAZDA6
2007-2010 CX-7
2007-2010 CX-9
DESCRIPTION
Some vehicles may exhibit a rattling or chattering noise coming from the front seat headrests.
Customers having these concerns should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify customer complaint.
2. Remove the headrest.
3. Widen guide pins (A) outward by 4 mm by hand.
4. Move one guide pin forward and the other rearward until difference between left and right guide pins is 4 mm.
5. Reinstall the headrest and confirm if noise is still present or not.
- If noise is gone, return vehicle to customer or dealer inventory.
- If noise is still present, proceed to next step.
