MPV DX V6-2.5L DOHC (2000)
A rental car may be provided to the customer if eligible based on the terms and conditions of the Rental Car Reimbursement Program, policy 12.0.
Rental car reimbursements are available only on 2001 and newer vehicles within the mileage and time limitations under the New Vehicle Limited
Warranty. If the customer was placed in a rental car while the campaign was being completed, submit a separate claim/problem using the standard rental
claim information.
VERIFY THE VEHICLE NEEDS THE RECALL
1.
Verify the vehicle is within the ranges shown.
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If the vehicle is within the above ranges, go to step 2.
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If vehicle is not within the above ranges, return it to inventory or the customer.
2.
Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Label RECALL 2004F attached to the vehicle's
hood or bulkhead.
REPAIR PROCEDURES
Inspection and repair procedures are available on the ESI website, on MStore under Bulletins, Forms & E-Documents, and are also available on eMDCS
using Campaign Inquiry or the Warranty Vehicle Inquiry Detail screen by clicking on the recall number.
Please make certain that the appropriate personnel in your dealership are aware of these resources and are familiar with the details of this recall before
responding to customer inquiries.
