Tribute ES 4WD V6-3.0L DOHC (2002)
WARRANTY CLAIM PROCESSING INFORMATION
RENTAL CAR
A rental car may be provided to the customer if eligible based on the terms and conditions of the Rental Car Reimbursement Program, policy 12.0.
Rental car reimbursements are available only on 2001 and newer vehicles within the mileage and time limitations under the New Vehicle Limited
Warranty. If the customer was placed in a rental car while the campaign was being completed and the vehicle is not within the mileage and time
limitations, you must obtain authorization for the rental. Submit a separate claim/problem using the standard rental claim information.
Rental expenses that exceed the two-day limit will require prior DCSM Authorization, as outlined in the Rental Car Reimbursement Program policy.
VERIFY THE VEHICLE NEEDS THE RECALL
1.
Verify the vehicle is within the ranges shown.
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If the vehicle is within the above ranges, go to step 2.
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If vehicle is not within the above range, return it to inventory or the customer.
2.
Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for an Authorized Modification Label RECALL 2704L
attached to the vehicle's bulkhead.
REPAIR PROCEDURES
Please refer to Attachment II.
Attachment II - Inspection and Repair Procedures
