E 320 Wagon (211.265) V6-3.2L (112.949) (2003)
Head Restraint Control Module: All Technical Service Bulletins
Interior - Creaking Noise From Seat Head Restraints
Noises from head restraint CAK
Topic number
LI91.16-P-048507
Version
1
Design group
91.16 Head restraints
Date
03-24-2010
Validity
Model series 203, 211, 219, 221 produced up to Wk 41 (2006)
Reason for change
Model designation added / Supersedes DTB S-B-91.10/ 112f
Reason for block
Complaint:
Creaking noise from CAK module in head restraint.
Attachments
Cause:
The plastic housings of the 6 pins in the CAK module are too large. This tolerance results in noises.
Further damage code: 91N31
Remedy:
In the case of vehicles produced since calendar week 41/2006, the shafts of the head restraint are oval in shape. This measure has been implemented in
series production.
Procedure in the case of complaints:
Replace head restraint. Do not replace guide sleeves.
Symptoms
Work units