ML 350 (163.157) V6-3.7L (112.970) (2004)
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Reimbursement to Customers for Repairs Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.
Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair would have cost if
completed by an authorized Mercedes-Benz dealer. The following documentation must be presented to your dealer for reimbursement.
Original or clear copy of all receipts, invoices and/or repair orders that show:
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The name and address of the person who paid for the repair.
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The Vehicle Identification Number (VIN) of the vehicle that was repaired.
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What problem occurred, what repair was done, when it was done and who repaired it.
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The total cost of the repair expense that is being claimed.
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Proof of payment of repair (copy of front and back of cancelled check, or copy of credit card receipt).
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Reimbursement will be made by check from your dealer. If your claim is denied you will receive a letter from MBUSA within 60 days of receipt
with the reason(s) for the denial.
Please speak with your dealer concerning this matter.
