Mountaineer RWD V6-4.0L (2008)
Fuel Distance/Mileage Module: All Technical Service Bulletins
Instruments - Trip Odometers/Fuel Economy Resets
TSB 09-21-7
11/02/09
TRIP A/TRIP B ODOMETER AND/OR AVERAGE FUEL
ECONOMY RESETS UNINTENTIONALLY
FORD:
2006-2010 Explorer
2007-2010 Explorer Sport Trac
MERCURY:
2006-2010 Mountaineer
ISSUE
Some 2006-2010 Explorer, Mountaineer and 2007-2010 Explorer Sport Trac vehicles may exhibit the trip odometer (Trip A or Trip B) or the Average
Fuel Economy resetting unintentionally. This condition may occur if there is an intermittent electrical connection on the power feed to the cluster or if
the reset button on the 3-button message center assembly is momentarily touched.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. With the key in the On position, display the trip odometer mileage.
2. Start the vehicle.
3. Cycle the key back Off and restart the vehicle.
4. Verify whether the trip mileage reset or not.
5. If not, proceed to Step 10.
6. If it reset, turn the key Off and remove the key from the ignition.
7. Activate the emergency flashers.
8. If the flashers do not function in the cluster (exterior lights perform as expected), perform normal fuse and wiring diagnostics to correct the power
feed circuit.
9. Verify repair and proceed to Step 10.
10. Reprogram the Instrument Cluster Module (ICM) to the latest calibration using IDS release 63.07 and higher. This new calibration is not included
in the VCM 2009.9 DVD. Calibration files may also be obtained at the website.
NOTE
REPLACING THE CLUSTER OR THE 3-BUTTON MESSAGE CENTER ASSEMBLY WILL NOT RESOLVE THIS ISSUE.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION
DESCRIPTION
TIME
092107A
2006-2010 Explorer,
0.3 Hr.
Mountaineer 2007-2010
Explorer Sport Trac:
Reprogram The ICM,
Includes Time To Verify If
The Trip Odometer Reset
(For Additional Repairs
Use SLTS Operations If
Available; Claim Additional
