Mystique L4-122 2.0L DOHC VIN 3 SFI (1995)
Parts Return
NO
Program Terms
Available through October 31, 1996
Affected Vehicles
1994-model Continental, Explorer, Crown Victoria, Grand Marquis and Town Car, 1994 and 1995-model Mustang, Taurus, Sable, Thunderbird, Cougar,
Mark VIII, Probe, F-Series, Bronco, Econoline and 1995-model Contour, Mystique and Windstar vehicles equipped with the factory installed remote
keyless entry system option. (This is the rectangular-shaped transmitter, manufactured by TRW Corp.)
Reason For This Program
The remote keyless entry system transmitter positive battery terminal contact surface may develop corrosion and result in intermittent transmitter
operation and/or unnecessary battery replacement.
Service Action
Owners of affected vehicles will be notified of a special "mail-in" up-grade program and will be instructed to return their transmitters in a special prepaid
mailing envelope. The transmitters will be serviced at a central facility and returned to owners. This bulletin provides instructions if owners should return
to dealers for service.
Owners will use the special mailing envelope for this special "mail-in" service. However, there are two situations where an owner may contact their
dealer: 1.) where the special mailing envelope cannot be located, or 2.) where the central servicing facility was unable to perform the required upgrade of
the transmitter for technical reasons.
Dealers are required to provide transmitter reprogramming service along with a free engine oil and filter change. In these situations customers will have
received an authorization letter along with the new transmitters. Additionally, customers are informed that the authorization letter and the transmitters are
to be presented when requesting this service.
Limited-Time Program
This special "mail-in" program will only be available through October 31, 1996.
Special Toll-Free Number for Owner's Questions
A special toll-free number is available for owners (1-800-490-4288) from 7:30 a.m. to 7:30 p.m. weekdays and 8:00 a.m. to 3:00 p.m. on Saturdays (All
times are Eastern Time).
Technical/Administrative Questions?
Claims Information
1-800-423-8851
Other Program Questions
1-800-325-5621
Attachments
Attachment I
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Administrative Information
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Labor Allowances
^
Parts Ordering Information
Attachment II
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Technical Information
Owner Letter
Serial Number: xxxxxxxxxxxxxxxxx
95B79
Mr. John Sample
123 Main Street
Anywhere, USA 12345
Ford Motor Company is providing a special no-charge Service Program 95B79 to owners of certain 1994 and 1995-model vehicles equipped with the
Ford Remote Keyless Entry System.
Reason For This Program:
Battery contact corrosion inside the small rectangular shaped Ford Remote Keyless Entry System transmitters (with your vehicle's keys) may cause the
system to operate intermittently and possibly result in unnecessary battery replacement.
No Charge Service With Drop-In-The-Mailbox Convenience: At no charge to you, Ford Motor Company will upgrade your remote transmitters for
