Sable V6-232 3.8L (1988)
^
Claim reimbursement through the Direct Warranty Entry (DWE) system using the RECALLS screen. Use the RECALLS screen only (PF3 Recall
Entry/Retrieval on the DWE Menu Screen). If the claim number contains more than six digits, enter only the last six digits.
NOTE:
Claim Form 1864 is no longer mailed to owners. Use a Form 6125-2, an authorized computer generated claim form or an 1864 Form as an internal
repair order to support DWE Entry through the RECALLS screen. Ensure that only the RECALLS screen is used when inputting completion and
reimbursement information.
^
Dealers without DWE capability must mail a completed Form 1864 (Company Claim Copy No. 2) to Warranty Claims Processing at Oakville for
reimbursement. Forms submitted must show all parts used and their cost, the parts handling allowance, and be imprinted, dated and signed by
authorized dealership personnel.
^
All claims must show 90S19 in the Recall box.
Refunds
Refund requests must be submitted on a separate claim from the recall completion claim.
Refund requests are governed by the following guidelines:
^
Refunds are provided only for owner and/or dealer-paid repairs which are directly related to Recall 90S19 (corrosion-related fracture of the front
brake rotor) and performed prior to the receipt of notice of this recall. The original copy of the paid repair or parts invoices must be presented to any
Ford or Mercury dealership.
^
Using the DWE Recall Screen enter the following.
^
-
Labor Code . . . . . . . . . . . . . . . . . . . . A
^
-
Recall Code . . . . . . . . . . . . . . . . . . . . R90S19
^
-
Enter "REFUND INV # ____________" in the area on the claim designated for PARTS USED.
-
Enter the owner refund amount as a "MISCELLANEOUS" cost.
^
Provide prompt refund to all eligible owners having proper documentation regardless of the source of the original service.
^
Retain the copy of the paid repair order or parts invoice with a copy of the refund request in your service file for reference.
^
Dealers without DWE capability must mail their refund requests on a separate completed 1864 Form with the owner's original paid repair order
or parts purchase receipt to Warranty Claims Processing. Enter the 0.3 Hrs. in Box "A" and R90S19 in the Recall box of the Form. Include all
amounts in the TOTAL CLAIM box.
NOTE:
Dealers should be sure that full cast rotors are installed, even if the rotors were previously replaced, on vehicles for which a refund is processed.
Attachment II - Labor/Parts and Dealership Parts Info.
Labor Allowances
OPERATION DESCRIPTION
LABOR
LABOR CODE
TIME
Inspect Both Front Brake Rotors for Type of Rotor
0.3
A
(Full Cast or Composite
Replace Both Front Brake Rotors with new Full Cast Rotors
0.9
B
(Includes Inspect A above)
Administrative Allowance
0.1 Hrs.
NOTE:
The 0.1 hour Administrative Allowance must be added to the total labor time before inputting.
Parts Ordering Information
Parts will not be direct shipped for this recall. Order your parts through your Servicing Parts Distribution Centre on an DAILY or STOCK order basis.
