Cooper Clubman (R55) L4-1.6L (N12) (2010)
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Auxiliary Input / Output Jack: All Technical Service Bulletins
Audio System - USB Output Inoperative
SI M65 12 10
Audio, Navigation, Monitors, Alarms, SRS
November 2010
Technical Service
SUBJECT
USB Audio Output Is Inoperative or Intermittently Interrupted
MODEL
R55 (Cooper Clubman, Cooper S Clubman)
R56 (Cooper, Cooper S)
R57 (Cooper Convertible, Cooper S Convertible)
Produced from 08/2010 with option 6NE (Bluetooth mobile phone fittings with USB audio interface) or option 6ND (Bluetooth hands-free system with
USB audio interface)
SITUATION
With the iPhone or iPod Touch connected to the vehicle via the white Apple USB cable, the audio output may be:
^ Intermittently interrupted
^ Interrupted after unplugging and reconnecting the USB device, or after a vehicle start
CAUSE
The Apple software iOS4.1 installed on the Apple iPhone and iPod Touch devices
INFORMATION
Do not replace parts and do not perform any repair attempt!
Explain to the customer that the Apple software iOS4.1 is causing this behavior. The Apple device must be updated with the improved Apple software
iOS4.2 as soon as it becomes available.
The Apple software update on the device must be performed by the customer. For information on Apple software availability and the update process
please refer to the Apple web site: www.apple.com/iphone/software-update/
