Cooper S (R56) L4-1.6L Turbo (N14) (2009)
CD Changer: All Technical Service Bulletins
Audio System - Various CD/DVD Issues
SI M65 11 08
Audio, Navigation, Monitors, Alarms, SRS
October 2008
Technical Service
SUBJECT
Audio Complaints Relating to Audio CD/Audio DVD Drive
MODEL
All vehicles with CD drive, CD changer and/or audio DVD drive
SITUATION
Certain issues with the audio when listening to CDs, such as:
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CD is not accepted
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CD skips
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CD cannot be read
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Permanent or intermittent audio interruptions
CAUSE
The CD drive/audio DVD drive is not working correctly, or the media used
by the customer is defective.
INFORMATION
In the case of a customer complaint regarding the CD drive/audio DVD drive, the Audio-Test-CD must be used for a preliminary analysis in the
customer vehicle. Audio-Test-CD track # 12 contains the borderline case, in which the CD or audio DVD drive must be able to play CDs without faults.
All the other tracks on the Audio-Test-CD can be used for additional audio system issues.
PROCEDURE
1.
Insert the Audio-Test-CD into the CD drive, audio DVD drive or CD changer.
2.
Select and play track # 12.
3.
If there is no malfunction (CD skips, interruptions, etc.) when playing track # 12:
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Do not replace parts.
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Check the CD used by the customer.
4.
If there is a malfunction (CD skips, interruptions, etc.) when playing track # 12:
^
Replace the defective CD/audio DVD drive or CD changer.