Ciera V6-173 2.8L VIN W FI (1986)
Instrument Cluster / Carrier: All Technical Service Bulletins
Digital Instrument Clusters - Obtaining Replacements
SUBJECT
DIGITAL ELECTRONIC INSTRUMENT CLUSTER REPAIR
(REPLACEMENT CLUSTER PROCEDURES)
MODELS/YEARS
1986-90 TORONADO, 1983-87 CUTLASS CIERA
NUMBER:
90-I-03A
CORP.REF.NO: 978303R
DATE:
June 1990
SECTION:
8C
This bulletin cancels and replaces Dealer Management Bulletin 90-I-03 which may be discarded.
Procedures for obtaining replacement digital instrument clusters used in the 1986-1990 Toronado models and 1983-1987 Cutlass Clera models have
been revised to the instructions listed in the bulletin effective immediately.
Replacement Instrument clusters may be obtained from VDO-Yazaki using the following procedure:
1.
Call the VDO-Yazaki Service Center at (703) 665-2446,or 2447, 7:30 a.m. to 4:30 EST Monday through Friday and order the appropriate part
number.
2.
VDO-Yazaki will request the following information:
-
Dealer code
-
Dealer's shipping address
-
Vehicle identification number
-
Cluster part number
-
Owner comment or observed condition
-
Diagnosis used to determine the cluster required replacement. VDO-Yazaki is staffed by trained technicians who will attempt to confirm
the condftion is cluster related and not car system related. The technician or shop foreman should be on-hand when calling to answer their
questions regarding the diagnosis.
-
If the condition involves the odometer, a mileage figure will be required. The replacement cluster will be shipped with mileage pre-set.
VDO-Yazaki will ship replacement clusters C.O.D. The C.O.D. price will be the "repair charge" and "core charge" listed plus freight. The cluster will be
sent UPS next day shipping.
Included with the replacement cluster will be a computer-printed form. To obtain the core refund, this form must be filled out completely and returned
with the inoperative cluster to VDO-Yazaki in the shipping container. The inoperative cluster is to be shipped UPS prepared to following address:
VDO-Yazaki Corporation 980 Brook Road Wincherster, VA 22601
Attn:
Instrument Cluster Service
When the repairable cluster is received by VDO-Yazaki, payment will be issued to the dealership in the amount of the core charge. Warranty claims
should include the part number, parts dealer net price plus
