Cutlass Supreme FWD V6-189 3.1L (1989)
To insure a ready supply of remanufactured Control Assemblies, a phased mailing of the Owner's Letter will be made, starting with high altitude states,
then northern states, and southern states last. The mailing is expected to be complete before the seasonal need for windshield defogging occurs.
Dealers are reminded to advise the vehicle owners when remanufactured parts are used for repairs.
The National Traffic and Motor Vehicle Safety Act, as amended, provides each vehicle subject to a recall campaign of this type must be adequately
repaired within a reasonable time after the owner has tendered it for repair (Prima facie evidence of failure to repair is 60 days). Otherwise, the owner
may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of purchase price, less a reasonable allowance for
depreciation.
To avoid providing burdensome solutions, every effort must be made to promptly schedule and repair each owner's vehicle. The letter to owners (copy
attached) suggests they contact the nearest Oldsmobile Zone Office if you do not remedy the condition within five days of the mutually agreed service
date. Owners are also told how to contact the National Highway Traffic Safety Administration.
This letter is notice to you that new motor vehicles involved in this campaign may not comply with the standard noted above. Under the Safety Act, it is
illegal for dealers to knowingly sell one of these new vehicles without first performing the campaign. You may be fined up to $1000 for each violation.
Enclosed with this letter are:
Two Product Campaign Bulletins 89-C-07. Copy of Owner Letter.
Dealers with vehicles to correct will also receive one Printout of Vehicle Identification Numbers, owner names and addresses in VIN sequence. This
data will enable you to follow-up with involved owners.
We urge you to limit the use of the printout to the follow-up needed for this campaign. Names and addresses from State Vehicle Registration files may
be included; it is illegal in many states to use such data outside of campaigns.
Your cooperation in completing this campaign as soon as possible will be greatly appreciated.
Owner's Letter
Dear Oldsmobile Owner
August 1989
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR RECALL
General Motors has determined that some 1989 Oldsmobile Cutlass Supreme models equipped with Electronic Comfort Control air conditioning may
have been built with Control Assemblies which fail to conform to the requirements of Federal Motor Vehicle Safety Standard 103, "Windshield
Defrosting and Defogging". The display on the electronic air conditioning control may not function when starting a vehicle which has been parked, with
the ignition off, for a few hours. If this occurs at the same time that windshield defrosting is desired, the fan may not function. Turning the ignition off
and on (one or more times) may restore the display and provide correct windshield defrosting control.
WHAT WE WILL DO
To prevent this condition from occurring on your vehicle, the Electronic Comfort Control Assembly in the instrument panel will be inspected, and if
necessary, replaced for you at no charge.
WHAT YOU SHOULD DO
Contact your Oldsmobile Dealer to arrange a service date. Instructions have been sent to your Oldsmobile Dealer. Parts are available. 1989. The labor
time to replace the Electronic Comfort Control Assembly is about 25 minutes. Please allow additional time for your dealer to process your vehicle.
Your dealer may install a repair part which was previously used in another vehicle; however, the part has been completely remanufactured and inspected
using parts and procedures authorized by General Motors.
You may have your vehicle serviced at the authorized Oldsmobile dealer of your choice.
Even if you believe this condition was previously repaired on your vehicle, please contact your dealer to have your vehicle inspected to insure that the
vehicle has an up-to-date repair part.
Your Oldsmobile Dealer is best equipped to obtain parts and provide service to promptly correct your vehicle. However, if you take your vehicle to your
dealer on the agreed service date, and they do not remedy this condition then, or within five days, we suggest you contact the nearest Oldsmobile Zone
Office, either in person or by telephone. The Zone will assist you and the dealer in getting your vehicle corrected. The locations and telephone numbers
of the Zone offices are listed in the Warranty and Owner Assistance Information booklet. If the Zone office in your area has moved, please ask your
dealer for the new address and phone number.
