Firenza V6-173 2.8L (1986)
Inspect Tail Lamp Assembly
96
V3320
.2
For Correct Illumination
Inspect And Replace Tail
96
V3321
.3
Lamp Assembly
Parts will be credited at dealer cost plus 30%
.1 hour for clerical administration may be added to the above operations.
Owner & Dealer Letters
Dear Oldsmobile Owner:
General Motors has determined that certain 1986 Oldsmobile Firenza Cruiser station wagons may fail to conform to Federal Motor Vehicle Safety
Standard 108 regarding vehicle optical requirements. The right rear tail lamp assembly on these vehicles may have been incorrectly assembled at the
time of manufacture. As a result, illumination of the right rear tail lamp will be reduced.
Please contact your Oldsmobile dealer to have your vehicle inspected and, if necessary, corrected. This service will be performed at no charge to you. If
correction is necessary, the dealer will install a new right rear tail lamp assembly.
Instructions for making the inspection/correction have been sent to your dealer. It is estimated that parts will be available June 11, 1986. The labor time
to perform the inspection is approximately five (5) minutes. If tail lamp assembly replacement is necessary, an additional ten (10) minutes will be
required. Please ask your dealer if you wish to know how much additional time will be necessary to process your vehicle.
Your Oldsmobile dealer is best equipped to provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your
vehicle to your dealer on the agreed service date and they do not remedy this condition on that date or within five days, we recommend you contact the
nearest Oldsmobile Zone Office, either in person or by telephone. The Zone Office will assist you and the dealer in getting your vehicle corrected. The
locations and telephone numbers of the Zone Offices are listed in your Warranty and Owner Assistance Information Booklet.
After contacting your dealer and the Zone Office, if you are still not satisfied that we have done our best to remedy this condition without charge and
within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh St., S.W., Washington,
D.C. 20590 or call 800-424-9393 (Washington, D.C. residents use 426-0123).
The enclosed Owner Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the inspection and, if necessary,
correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid Owner
Reply Card and returning it to us so that we may update our records.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our
product.
TO ALL OLDSMOBILE DEALERS:
Oldsmobile Division is releasing Campaign 86-C-03 involving certain 1986 Firenza station wagons. These vehicles may fail to conform to Federal
Motor Vehicle Safety Standard (FMVSS) 108 regarding vehicle optical requirements. The right rear tail lamp assembly on these vehicles may have been
incorrectly assembled at the time of manufacture. As a result, illumination of the tail lamp will be reduced.
To correct this condition on vehicles involved, dealers are to inspect and, if necessary, replace the right rear tail lamp assembly as outlined in the Service
Procedure Section of Product Campaign Bulletin 86-C-03.
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be
adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a
vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owners may be entitied to an identical or reasonably equivalent vehicle at no
charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair
their vehicle as soon as possible. As you will see in reading the attached copy of the letter which is being sent to owners, the owners are being instructed
to contact the nearest Oldsmobile Zone Office if their dealer does not remedy the condition within five days of the mutually agreed upon service date. If
the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
If your dealership has vehicles involved in this campaign, you will receive the following: one printout of vehicles in VIN sequence and one printout of
vehicles in alphabetical sequence by owner name.
These printouts contain the complete Vehicle Identification Number and owner name and address data, and are furnished to the involved dealers with the
