Toronado V6-3800 3.8L (1988)
An administrative allowance of .2 hours is allowed for either handset (R5113) or transceiver (R5116) removal and replacement, when service by
Motorola is necessary.
SYSTEM DIAGNOSIS AND REPAIR
DIAGNOSIS AND REPAIR RESPONSIBILITY
As with any warranted factory equipment, the dealership is responsible for diagnosis and repair of customer concerns regarding phone system operation.
Oldsmobile will reimburse the dealer for performance of warranty phone system repairs. Motorola Service Shops will provide transceiver and handset
diagnosis and repair to the dealership at no charge while under warranty. (See "Transceiver or Handset Service").
Some Motorola shops may volunteer to assist with vehicle phone system diagnosis and repair (operating under applicable Oldsmobile policy regarding
sublet repair), but they are under no obligation to do so. Dealerships will be responsible for providing the Motorola Service Shop with any necessary
wiring diagrams and trouble trees.
DIAGNOSTIC PROCEDURES AND ASSISTANCE
Following the steps below, a dealership should be able to resolve any cellular telephone problem encountered:
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Consult all appropriate publications
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This dealer service bulletin.
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Chassis Service Information Manual Section 8A-152-0 through 8A-152-19 for system description, wiring diagrams, and trouble trees.
SERVICE PARTS
All service parts, except for the owner's manual, will be available from GMSPO. The owner's manual will be made available through:
Lansing Lithographers, Inc. P.O. Box 23188 Lansing, MI 48909
TRANSCEIVER OR HANDSET SERVICE
When diagnosis indicates handset or transceiver replacement, both components should be provided to the nearest Motorola Service Shop (MSS) which
will repair or replace the components at no charge to the dealership while under warranty. The entire vehicle should be made available to the MSS
whenever possible for maximum diagnostic efficiency. In some instances, antenna or coaxial cable problems can only be detected if the vehicle is
provided to the MSS. By dialing 1-800-331-6456 (outside of Illinois) or 1-213-576-0428 (inside of Illinois), information regarding the location of the
nearest service shop can be obtained. Phones are staffed from 8:30 to 5:00 Central Standard Time.
PLACING CALLS
When servicing a cellular mobile telephone system, diagnosis may require the placing of telephone calls from the cellular phone in order to identify the
condition. These calls should be made to the dealership switchboard or other local destination and should be very brief. The owner should be advised of
this procedure and informed that a small charge for the call will appear on their telephone bill. This procedure should also be followed if the phone is
tested before the owner first takes delivery of the vehicle.
