Horizon L4-135 2.2L SOHC VIN C (1988)
The Huntsville Division Center will no longer exchange/repair electronic components. However, the toll-free telephone number (1-800-328-6121) will
still be in operation to provide technical information pertaining to Huntsville manufactured electronic components.
Huntsville Electronic Component Exchange/Repair Instructions
1.
Contact the Regional Service Center in your area from the attached list.
2.
Provide the Service Center with the following information:
^
Vehicle owner/customer name
^
Dealer name and address
^
Telephone number
^
Zone and dealer code
^
Requester's name
^
Vehicle identification number (VIN)
^
Mileage/In-Service Date
^
Warranty or non-warranty
^
Description of failed component
^
Part number of component
^
Problem with component
^
EMCR number
^
Purchase order number
3.
Upon receipt of exchange component, an Equipment Manufacturer's Claim Request form must be completed as outlined in subject C6-22 of the
Warranty Policy and Procedure Manual.
4.
Package the failed component and the form in the same carton you received the exchange unit in.
5.
Ship the failed electronic component PREPAID AND INSURED (minimum insurance value $250.00) to the same Service Center you received the
exchange unit from.
NOTE:
FAILURE TO RETURN THE FAILED UNIT TO THE SERVICE CENTER WITHIN FIFTEEN (15) DAYS WILL RESULT
IN THE DEALER BEING CHARGED FOR THE EXCHANGE, PLUS TRANSPORTATION. FAILURE TO RETURN THE
FAILED UNITS ALSO CREATES A SHORTAGE OF EXCHANGE UNITS.
6.
Prepaid transportation and insurance receipts must be retained by the dealer and the prepaid freight expense submitted using Labor Operation No.
95-30-00-45, Electronic Component Freight and Insurance, in the sublet area of the repair claim.
NOTE:
REMEMBER, FAILED UNIT MUST BE RETURNED TO THE SAME SERVICE CENTER YOU RECEIVED THE
EXCHANGE UNIT FROM.
DO NOT RETURN THE FAILED PART TO THE WARRANTY MATERIAL RETURN CENTER.
Procurement of Huntsville Electronic Component If Failed Component is Not Available
In certain cases, when it is necessary to obtain an electronic component when failed component is not available (such as for an insurance claim), refer to
the latest parts catalog, fiche, or applicable specifiers bulletin for the nonexchange part number.
The non-exchange electronic component part is not reimbursable on a warranty claim (WRO).
Huntsville Out-of-Warranty Electronic Component Exchange
Out-of-warranty exchange/repair may be handled with your Regional Service Center.
The center will provide you with a repair charge for non-warranty repair. 1987/MP (TSBTRK)
