Laser AWD L4-1997cc 2.0L DOHC Turbo (1992)
B22. Install lower engine compartment splash shield.
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record completions
and provide dealer payments.
Use one of the labor operation numbers and time allowances (see illustration).
Note:
See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete notification claim processing instructions.
Parts Return
Initially, a small number of timing belts are required to be returned to the Warranty Material Return Center. When an adequate number of returned parts
have been accumulated, Parts Return Documents will no longer be generated and parts are to be discarded.
Vehicle Not Available
If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner
Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation 429-10-04
P.O. Box 1919
Detroit, Michigan 48231-1919
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.
Owner Letter
CUSTOMER SATISFACTION NOTIFICATION -- CAMSHAFT TIMING BELT
Dear Chrysler Corporation Vehicle Owner:
Because the satisfaction of our customers is very important to Chrysler, we are requesting owners of certain 1992 Model Year Plymouth Laser and Eagle
Talon model vehicles to return them to their dealers for a special service. Your vehicle, identified on the enclosed form, is affected. The service and
required parts as described in this letter will be provided free of charge.
The service is needed to prevent possible internal engine damage due to camshaft timing belt failure. To correct the condition, your dealer will replace
the engine camshaft timing belt. The work will take about three hours to complete. However, additional time may be required depending on how dealer
appointments are scheduled and processed. To arrange for these improvements:
^
Contact your dealer as soon as possible to schedule an appointment for the free service.
^
Take the enclosed Owner Notification Form with you at the time of your appointment and give it to your dealer. The form identifies the vehicle
and the service that is required.
If you have any problem obtaining the needed service, please contact the Chrysler Zone Service Office in your area. (it is listed under "Service
Assistance" in your Owner's Manual.) A Zone representative will arrange for prompt servicing of your vehicle.
We regret any inconvenience that this action may cause you. However, we believe that this special service will help to ensure your continuing
satisfaction with your Plymouth
