Neon L4-2.0L SOHC (1995)
Owner Letter
SAFETY RECALL TO INSTALL A BRAKE/FUEL TUBE CLIP AND REPLACE YOUR VEHICLE'S BRAKE/FUEL TUBES IF NECESSARY
Dear Neon Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Chrysler Corporation has determined that a defect which relates to motor vehicle safety exists in some 1995 Dodge/Plymouth Neon vehicles.
The problem is...
The rubber isolator for the rear brake tubes, fuel vapor tube and fuel supply tube on your Neon (identified on the enclosed form), may cause the tubes to
leak due to corrosion perforation. A brake fluid leak could result in increased stopping distance that may cause an accident without prior warning. A fuel
leak could create the potential for a vehicle fire which could be hazardous to vehicle occupants.
What Chrysler and your dealer will do...
Chrysler will repair your Neon free of charge (parts and labor). To do this, your dealer will remove the rubber isolator and install a plastic clip to retain
the four tubes to the vehicle. Also, all four tubes will be inspected at the isolator location, and any tube found with red corrosion will be replaced. The
clip installation will take less than one-half hour to complete. An additional two hours may be required if any of the tubes need to be replaced. However,
additional time may be necessary depending on how dealer appointments are scheduled and processed.
What you must do to ensure your safety...
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Simply contact your dealer right away to schedule a service appointment. Ask the dealer to hold the parts for your vehicle or to order them before
your appointment.
^
Bring the enclosed Owner Notification Form with you to your dealer. It explains the required service to the dealer.
If you need help...
If you have trouble getting your vehicle repaired, please call the Chrysler Customer Center, toll free, at 1-800-853-1403. A representative will assist you
in getting your vehicle repaired. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a
written complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call the
Toll Free Auto Safety Hotline at 1-800-424-9393. (Washington, D.C. area residents may call 366-0123.)
We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thanks for your attention to this important matter.
