Neon L4-2.0L VIN C (1997)
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For vehicles currently located in California involved in Recall # 7692: Be sure to provide a Vehicle Emission Recall Proof of Correction Form (Form
No. 81-016-1053) to each owner upon completion of the recall service, for owner use as proof during renewal of the vehicle registration.
Parts Packages:
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Each involved dealer, to whom vehicles in this notification were invoiced, will receive enough Fan Relay Packages to service about 25% of those
vehicles.
Owner Letter
EMISSIONS RECALL TO REPLACE YOUR VEHICLE'S RADIATOR FAN RELAY AND INSTALL A WIRING JUMPER HARNESS
Dear Dodge or Plymouth Neon Owner:
Chrysler has determined that some 1997 and 1998 Dodge and Plymouth Neon vehicles may be in violation of Federal Emissions Regulations.
The problem is...
The radiator fan relay on your Neon (identified on the enclosed form), may not turn on the radiator cooling fans. This may cause the engine to overheat.
In addition, radiator fan relay operation is monitored by the vehicles On-Board Diagnostic system (OBD). Failure of an OBD monitored component
violates U.S. Environmental Protection Agency (EPA) Emission Regulations.
What Chrysler and your dealer will do...
Chrysler will repair your vehicle free of charge (parts and labor). To do this, your dealer will replace the radiator fan relay and install a wiring jumper
harness. The work will take about 1/2 hour to complete. However, additional time may be necessary depending on how dealer appointments are
scheduled and processed.
What you must do...
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Simply contact your dealer to schedule a service appointment. Ask the dealer to hold the parts for your vehicle or to order them before your
appointment.
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Bring the enclosed Owner Notification Form with you to your dealer. It explains the required service to your dealer.
If you need help...
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If you have trouble getting your vehicle repaired, please call the Chrysler Customer Center, toll free, at 1-800-992-1997. A representative will assist
you in getting your vehicle repaired. If you are still unable to obtain the repair as described in this letter within a reasonable time, you may also
contact the Vehicle Programs and Compliance Division of the Environmental Protection Agency (6405J), 401 M Street, S.W., Washington, D.C.
20460.
In order to ensure your full protection under the emission warranty made applicable to your vehicle under Federal law, and your right to participate in
future recalls, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could legally be determined to be a lack of
proper maintenance of your vehicle. Further, without this repair your vehicle may fail a state or local emission inspection test.
We're sorry for any inconvenience, but trust that you understand our interest in clean air and your continuing satisfaction with our product. Thanks for
your attention to this important matter.