Voyager V6-3.0L VIN 3 (1998)
Technical Service Bulletin # 743
Date: 971001
Recall - Owners Manual
No. 743
October, 1997
To: All Dodge and Chrysler-Plymouth Dealers
Subject:
Customer Satisfaction Notification # 743 -- Owner's Manual Addendum
Models:
1998 Model Year Dodge Caravan and Grand Caravan; Plymouth Voyager and Grand Voyager; and Chrysler Town & Country (NS) Vehicles Built
Through:
^
July 31, 1997 (MDH 073120) at the Windsor Assembly Plant ("R" in the 11th VIN Position); or
^
August 1, 1997 (MDH 080122) at the St. Louis South Assembly Plant ("B" in the 11th VIN Position)
Reference:
Service Action # 97-28 electronic mail (DMAIL) message on this subject.
The enclosed owner notification and Owner's Manual Addendum card are being mailed to all owners of affected 1998 model year minivans. The
addendum provides additional information on how to identify those minivans that can be operated on ethanol (E85) fuel. Only minivans equipped with a
3.3L engine (Sales Code -- EGM) and a Federal emission control system (Sales Code -- NAA) are capable of operating on ethanol fuel (E85). These
vehicles can be identified by the label on the fuel filler door which states "ETHANOL (E85) OR UNLEADED GASOLINE ONLY". Use of E85 in
vehicles not designed to use E85, may cause fuel system damage and poor driveability.
Dealers are requested to enclose an addendum card in the Owner's Manual of each affected 1998 minivan in dealer stock before retail delivery. Each
involved dealer to whom vehicles in the recall were invoiced (or the current dealer at the same street address), will receive enough addendum cards
(included with the vehicle list) to service 100% of unsold vehicles according to our records. If additional addendum cards are required, dealers may copy
and cut out the enclosed addendum card.
Owner Letter
OWNER'S MANUAL CORRECTION -- ETHANOL (E85) FUEL USAGE
Dear Chrysler Minivan Owner:
The satisfaction of our customers is very important to Chrysler. Because of this, owners of 1998 Dodge Caravan and Grand Caravan; Plymouth Voyager
and Grand Voyager; and Chrysler Town & Country minivans are being provided with an Owner's Manual Addendum card.
A paragraph was inadvertently omitted from your vehicle's Owner's Manual. This omission makes it appear that all 1998 Chrysler minivans are capable
of operating on ethanol (E85) fuel. This is incorrect. Only minivans equipped with a 3.3L V-6 engine and a Federal emission control system can be
operated on E85. These vehicles can be identified by the label ETHANOL (E85) OR UNLEADED GASOLINE ONLY" on the fuel filler door. Use of
E85 in vehicles not designed to use E85 may cause fuel system damage and poor driveability.
