Grand Prix V6-3100 3.1L MFI VIN M (1994)
Submit a Product Campaign Claim with the information indicated
Refer to the General Motors Corporation Claims Processing Manual for details on Product Campaign Claim Submission.
Owner Letter
March 1997
Dear <Division(s)> Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Reason For This Recall: General Motors has decided that a defect which relates to motor vehicle safety exists in certain 1994 Pontiac Grand Prix;
1994-95 Buick Regal, Oldsmobile Cutlass Supreme and 1995 Chevrolet Lumina/Monte Carlo model vehicles. These vehicles contain a washer/wiper
switch power feed wire which may become strained or separated, causing the windshield washer/wiper to work intermittently.
If the windshield washer/wipers failed to work in a severe weather situation, driver visibility could be reduced, which could result in a vehicle crash
without prior warning.
What Will Be Done:
To prevent the possibility of this condition occurring, dealers will replace the original windshield washer/wiper switch with a redesigned switch. This
service will be performed for you at not charge.
How long Will The Repair Take? The length of time required to perform this inspection and service correction is approximately 10 to 45 minutes.
Additional time may be required to schedule and process your vehicle. If your dealer has a large number of vehicles awaiting service, this additional time
may be significant. Please ask your dealer if you wish to know how much additional time will be needed.
Request For Reimbursement:
If you have already experienced this condition and paid for all or part of the repair, you may request reimbursement through your <Division> dealer.
When doing so, you should present the dealer with documentation which reasonably confirms the amount of unreimbursed repair expense, the date of
repair and the person or entity performing the repair.
When you make your reimbursement request, your vehicle will still require an inspection to determine whether a redesigned switch was installed. If
another switch was used for the repair, it will need to be replaced and a service time to perform this campaign, should be scheduled. If the redesigned
switch was installed, your vehicle already has the required part and no further action is necessary. In either case you may request reimbursement for the
prior repair.
Contacting Your Dealer:
