Parisienne V8-305 5.0L (1985)
Wheels: All Technical Service Bulletins
Wheels & Tires - Vibration Diagnosis
Number
85-3-19
Date
8/85
Subject:
TIRE AND WHEEL VIBRATION DIAGNOSIS
ALL CARLINES, ALL YEARS, ALL MODELS
You can solve any tire or wheel vibration problem if you have two things: a "take charge" attitude, and a thorough diagnosis. Don't rely on a tire dealer
until you know for sure it's a bad tire. Be thorough and diligent; don't rush through the diagnostic procedure. It's most important and can save you lots of
time in the long run.
"TAKE CHARGE" ATTITUDE
Correcting tire and wheel vibration is not always a cut and dried routine service procedure. There are a number of vehicle systems than can cause a
symptom your customer might interpret as a tire and wheel vibration.. Don't dismiss a vibration complaint or blame it on the tire company. You don't
want to send a customer on an unnecessary trip to a tire dealer. What you do want is a customer who knows you will take the time to analyze the problem
thoroughly and professionally; a customer who knows you will fix it right the first time, or you will come up with another solution. In other words, the
only customers you want to leave your Service Departments are Satisfied Customers.
If the "other solution" happens to be a new tire, go ahead and work with a local tire dealer or the tire supplier and arrange to have the tire replaced. You
will then have the satisfaction of knowing your customer was well taken car of, the problem was solved and you provided the best service possible.
