Solstice L4-2.4L (2007)
General Motors will notify customers of this special coverage on their vehicles (see copy of typical customer letter included with this bulletin - actual
divisional letter may vary slightly).
Service Procedure
The purpose of this field action bulletin is to determine if it is necessary to replace the catalytic converter on certain 2006 and 2007 Pontiac Solstice and
2007 Saturn Sky vehicles equipped with the 2.4L engine, RPO LE5. The catalytic converter is an emission control device added to the engine exhaust
system in order to reduce hydrocarbons (HC), carbon monoxide (CO), and oxides of nitrogen (NOx) pollutants from the exhaust gas.
All diagnostics on a vehicle should follow a logical process. Strategy Based Diagnostics is a uniform approach for repairing all systems. The diagnostic
flow is the place to start when repairs are necessary and may always be used in order to resolve a system problem. For a detailed explanation, refer to
Strategy Based Diagnosis in SI.
Determine the condition of the catalytic converter. Refer to Symptom - Engine Exhaust and Restricted Exhaust in SI.
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If diagnosis indicates that the catalytic converter must be replaced, replace the Catalytic Converter. Refer to Catalytic Converter Replacement in
SI.
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If diagnosis indicates that the catalytic converter does NOT require replacement, determine the cause of the customer-reported exhaust concern
using the diagnostic service information in SI. Diagnostic time and service repairs for exhaust system components other than the catalytic
converter are NOT covered by this field action. Diagnostic time and service repair work for exhaust system components other than the catalytic
converter must be billed under warranty or customer pay.
Claim Information - GM, Saturn Canada Only
For vehicles repaired under the terms of this special coverage, submit a claim with the information indicated below:
Claim Information - Saturn US Only
1. To receive credit, submit a claim with the information below:
* The parts allowance should be the sum total of the current SSPO retailer net price plus 40% of all parts required for the repair.
2. Submit courtesy transportation as a net item using the appropriate net item code.
** Customer requests for reimbursement of previously paid repairs to replace the catalytic converter.
Customer Reimbursement Claims - Special Attention Required
Customer reimbursement claims must have entered into the "technician comments" field, the CSO # (if repair was completed at a Saturn Retail Facility),
date, mileage, customer name, and any deductibles and taxes paid by the customer.
