Sunfire L4-138 2.3L DOHC VIN D MFI (1995)
Dear Pontiac Sunfire Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR RECALL
General Motors has determined that certain 1995 Pontiac Sunfire model vehicles may not conform to Federal Motor Vehicle Safety Standard (FMVSS)
101, "Control Location, Identification, and Illumination". The instrument panel cluster trim plate/bezel on some of these vehicles may sag and cover the
light emitting diode (LED) portion (lighted pointer above PRNDL) of the transaxle shift indicator display. If this occurs, the driver of the vehicle may
not be able to determine, with certainty, the actual position of the transaxle gear selector. This could result in a driver inadvertently leaving the transaxle
of a parked or idling vehicle in DRIVE, REVERSE, or NEUTRAL rather than PARK, or selecting an incorrect transaxle shift position while driving the
vehicle. If either of these situations should occur, a vehicle crash could occur, and vehicle occupants and/or pedestrians could be injured.
WHAT WE WILL DO
To prevent this condition from occurring, dealers are to install a new instrument panel cluster trim plate/bezel assembly which is not subject to this
condition.
This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Pontiac dealer as soon as possible to arrange an appointment and so the dealer may order the necessary parts for the repair.
Instructions for making this correction have been sent to your dealer. The labor time necessary to perform this correction is approximately 1 hour. Please
ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Pontiac dealer is best equipped to obtain parts and provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you
take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date, or within five (5) days, we recommend
you contact the Pontiac Customer Assistance Center by calling: 1-800-762-2737.
After contacting your dealer and the Pontiac Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this
condition, without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400
Seventh Street, S.W., Washington, DC 20590 or call 1-800-424-9393 (Washington, DC residents use 366-0123).
The enclosed Campaign Customer Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary
correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid Customer Reply Card
and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our
products.
