Sunfire L4-138 2.3L DOHC VIN D MFI (1995)
Technical Service Bulletin # 95-C-64
Date: 960201
Recall - Shift Indicator Display May Not Be Visible
95-C-64
CAMPAIGN: TRANSAXLE SHIFT IND..
Issued: 02/01/96
Subject:
PRODUCT NON COMPLIANCE CAMPAIGN 95-C-64
TRANSAXLE SHIFT INDICATOR DISPLAY MAY NOT BE VISIBLE DUE TO INSTRUMENT CLUSTER TRIM PLATE SAG
MODELS AFFECTED:
1995 PONTIAC SUNFIRE WITH AUTOMATIC TRANSAXLE
TO: ALL PONTIAC DEALERS
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be
adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty (60) days after tender of a
vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no
charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each customer and to
repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter that is being sent to customers, the customers are being
instructed to contact the Pontiac Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed
upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety
Administration.
Defect/Vehicle Involved
General Motors has determined that certain 1995 Pontiac Sunfire model vehicles may not conform to Federal Motor Vehicle Safety Standard (FMVSS)
101, "Control Location, Identification, and Illumination". The instrument panel cluster trim plate/bezel on some of these vehicles may sag and cover the
light emitting diode (LED) portion (lighted pointer above PRNDL) of the transaxle shift indicator display. If this occurs, the driver of the vehicle may
not be able to determine, with certainty, the actual position of the transaxle gear selector. This could result in a driver inadvertently leaving the transaxle
of a parked or idling vehicle in DRIVE, REVERSE, or NEUTRAL rather than PARK, or selecting an incorrect transaxle shift position while driving the
vehicle. If either of these situations should occur, a vehicle crash could occur, and vehicle occupants and/or pedestrians could be injured.
To prevent this condition from occurring, dealers are to install a new instrument panel cluster trim plate/bezel assembly which is not subject to this
condition.
Involved are certain 1995 Pontiac Sunfire model vehicles built within the VIN ranges.
Complete vehicle identification number computer listings will be furnished to all involved dealers with the campaign bulletin. These listings contain the
complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name
and address data furnished will enable dealers to follow up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle
registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow up
necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
Part/Owner Information
NOTICE:
A preshipment of part numbers 22653357 and 22653358, will be sent to involved dealers the week of February 1, 1996. Preshipment will equal parts
for 50% of the number of vehicles to be repaired. Preshipment parts will be charged to the dealers open parts account.
Additional parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). To ensure these parts
