Torrent FWD V6-3.4L (2007)
Technical Service Bulletin # 07154B
Date: 070627
Recall - Windshield/Liftgate Glass/Side Stationary Glass
Subject:
F/CMVSS Noncompliance - Windshield/Liftgate Glass/Side Stationary Glass Retention - Replace Glass
# 07154B - (06/27/2007)
Models:
2007 Chevrolet Equinox
2007 Pontiac Torrent
THE LABOR OPERATION CODE FOR THE FLOOR PLAN REIMBURSEMENT AND THE SECOND PID HAVE BEEN REVISED. IN
ADDITION, THE PART INFORMATION SECTION HAS BEEN REVISED TO ASSIST IN DETERMINING IF THE RIGHT QUARTER
WINDOW IS EQUIPPED WITH AN ANTENNA.
PLEASE DISCARD ALL COPIES OF BULLETIN 07154A, ISSUED JUNE 2007.
Vehicles involved in this recall were placed on Stop Delivery on Thursday, May 31, 2007, via message # WIL20070008 (US) or email message
(Canada).
^
Dealers who have more than one vehicle in inventory will be contacted by GM to arrange for return of the vehicles to GM. Unsold vehicles are not to
be released to customers. These vehicles will be listed in the report titled, "Vehicles Returned to GM", sent with the Administrative Message
releasing this bulletin.
^
Dealers who have only one vehicle in inventory are to replace the windshield, liftgate glass, and side quarter (stationary) glass following the
instructions contained in this bulletin. These vehicles will be listed in the report titled, "Dealer Repaired Vehicles", sent with the Administrative
Message releasing this bulletin.
^
Customer vehicles, export vehicles, and certain vehicles located in remote areas are to have the windshield, liftgate glass, and side quarter
(stationary) glass replaced following the instructions contained in this bulletin. These vehicles will be listed in the report titled, "Dealer Repaired
Vehicles", sent with the Administrative Message releasing this bulletin.
See details in the bulletin for more information.
Condition
General Motors has decided that certain 2007 Chevrolet Equinox and Pontiac Torrent model vehicles fail to conform to Federal/Canada Motor Vehicle
Safety Standard (MVSS) 212, Windshield Mounting. On some of these vehicles, an incorrect primer may have been used when installing the windshield.
In the event of a crash, the windshield may not be retained to the extent required by the Standard, increasing the risk of personal injuries to the vehicle
occupants.
The same primer may have also been applied to the liftgate glass and the side stationary glass.
Correction
For vehicles in customer possession, export vehicles, certain vehicles located in remote areas, and inventory vehicles identified in the "Dealer Repaired
Vehicles" report, dealers are to replace the windshield, liftgate glass, and the side stationary glass. A listing of vehicles to repair, titled "Dealer Repaired
Vehicles", has been sent in the Administrative Message releasing this bulletin.
For vehicles in dealer inventory (greater than one), dealers are to hold the vehicle. The General Motors Dealer Business Center will contact dealers to
arrange for return of the vehicles to GM. The vehicle transport company that normally services the dealership will facilitate the vehicle pick up. The
vehicles will then be inspected, repaired if necessary, and returned to dealers as quickly as possible. A listing of vehicles to be returned to GM, titled
"Vehicles Returned to GM", has been sent in the Administrative Message releasing this bulletin.
Each vehicle will be returned with a completed Inspection/Repair Worksheet in the vehicle. This document will clearly indicate if the vehicle passed or
failed the inspection. Vehicles that pass require no further action and can be released for sale/delivery. Vehicles that fail the inspection will require
replacement of the specific fixed glass noted on the worksheet. This could be the windshield only, or the windshield and right side rear quarter, or the
liftgate and left side rear quarter. Once the discrepant glass is replaced, the vehicle can be released for sale/delivery.
