Alliance/Encore L4-1397cc 1.4L (1984)
Use the following labor operation number and time allowance:
Labor Operation
Time
Number
Allowance
Remove and replace heater core
24541182
1.9 Hours
Important:
If it is necessary to replace a coolant system cap, submit a separate claim using the original recall #425 Labor Operation Number 07425182, Time
Allowance 0.2 Hour. Destroy the removed original cap. Refer to the dealer recall instruction letter #425 of July, 1988 for further details if required.
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
Note:
See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete recall claim processing instructions.
Parts Return
Not required.
Vehicle Not Available
If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner
Recall Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation 415-03-18
Recall Coordination
P.O. Box 1919
Detroit, Michigan 48231-9986
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.
Owner Letter
Dear Renault Alliance or Encore Vehicle Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Chrysler Corporation has determined that a defect which relates to motor vehicle safety exists in 1983 through 1987 model Renault Alliance and Encore
vehicles. The heater core, part of the vehicle's heating system, may fail and allow hot engine cooling system fluid and steam to enter the car passenger
compartment. To correct the condition, the heater core must be replaced.
Your Alliance or Encore, identified on the enclosed form, requires heater core replacement service. We ask that you arrange for this service by your
Jeep/Eagle dealer without delay. The service and required parts as described in this letter will be provided free of charge.
The heater core is located in the center console. It could fail without prior warning allowing hot fluid to spray on the driver's legs, possibly causing
severe burn injury. Also, steam could enter and fill the passenger compartment, causing loss of road visibility and the potential for an accident.
Replacement of the heater core will take about two hours to complete. However, additional time may be required depending on how dealer appointments
are scheduled and processed. To obtain this free service:
^
Contact your Jeep/Eagle dealer as soon as possible to schedule an appointment for the service.
^
Take the enclosed Owner Recall Notification Form with you at the time of your appointment and give it to your dealer. The form identifies the
vehicle and the service that is required.
If you have a question about this recall or have any problem obtaining the needed service, please contact Chrysler by the following special toll free
telephone number: 1- 800-677-0770. You may call Monday through Friday between the hours of 8:30 AM and 5:00 PM, Eastern Time.
We regret any inconvenience which this action may cause you. However, we are
concerned about your safety. If your dealer fails or is unable to remedy this defect
