Aura L4-2.4L (2008)
Submit a Product Claim with the information shown above.
Claim Information - Saturn US Only
Customer Notification
General Motors will notify customers of this program on their vehicle (see copy of customer letter shown in this bulletin).
Dealer Program Responsibility
All unsold new vehicles in dealers "retailers" possession and subject to this program must be held and inspected/repaired per the service procedure of
this program bulletin before customers take possession of these vehicles.
Dealers/retailers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through
May 31, 2009.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the
dealer listing, are to be contacted by the dealer/retailer. Arrangements are to be made to make the required correction according to the instructions
contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Program follow-up cards should
not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your dealership/facility for service through May 31, 2009,
you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle.
Disclaimer
