Coupe L4-1.9L DOHC VIN 7 (1994)
3.
Required Parts:
DISPOSITION OF REPLACED PARTS
Retailers are to fill out the Yellow Core Return Tag provided with each catalytic converter. Return the replaced catalytic converter, along with the
Yellow Core Return Tag, using the existing core return program. All replaced catalytic converters, Saturn original or non-Saturn part, must be returned
in the SSPO box to receive core credit. If you have any questions on how to process a core return, refer to Parts and Accessories Bulletin 98-PA-07, or
contact your Parts Support Analyst at 1 (800) 828-2112, prompt 2.
SUGGESTIONS FOR ENSURING CUSTOMER SATISFACTION
As you know, Saturn's success hinges upon our ability to execute superior customer support throughout the ownership experience, especially when
important corrective actions such as this are required.
It is imperative that every effort is made to accommodate the affected owners. Additionally, priority should be given to customer vehicles over retail
inventory vehicles. If you have any questions, please coordinate with the Saturn Customer Assistance Center to help ensure customer satisfaction.
CAMPAIGN COMPLETION LABEL
Upon completion of the campaign, a Campaign Completion Label and a Clear Protective Cover should be affixed on a clean, dry surface of the radiator
core support in an area clearly visible when the hood is raised. Each label provides a space to print in ink (or type) the campaign number (99E01) and the
five (5) digit facility code of the Retailer performing the campaign service.
As a reminder, additional labels may be ordered from Saturn publications (1-800-828-2112, prompt 3, Item # 503 00013A for the Campaign
Completion Label and Item #S03 00013A for the Clear Protective Cover)