LW2 V6-3.0L VIN R (2000)
3.
Retailers are empowered to use good judgement regarding loaner/rental cars or any other goodwill expenses deemed necessary. It will not be
necessary to call the Saturn Customer Assistance Center for authorization of goodwill. The Goodwill Worksheet must be used to document
goodwill expenses. The completed Goodwill Worksheet must be attached to the hard copy of the CSO. Retailers are to make sufficient copies of
the blank Goodwill Worksheet to document goodwill expenses.
4.
Check your Saturn SERVICELINE.XL Claim Memorandum daily. Remember to code the claim as a WC sale type, and VC case type. Contact
your field representative if you need assistance.
5.
Refer to the Customer Service Order Preparation Manual for details on Product Campaign Claim Submission.
*
The parts allowance should be the sum total of the current SSP0 Retailer net price plus 30% of all parts required for the repair
**
Campaign administrative allowance
***
Net amount must be submitted as a miscellaneous sale...Loaner reimbursement not to exceed $40/day.
**** Enter number of days vehicle was rented . . . Not to exceed 2 days,
Removal of Tank
Drain Fuel Tank
CAUTION: Do Not Allow Smoking Or The Use Of Open Flames In The Area Where Work On The Fuel System Is Taking Place.
