LW2 V6-3.0L VIN R (2000)
Technical Service Bulletin # 99-C-02
Date: 991001
Recall - Installation Of Shoulder Belt Bolts
NO: 99-C-02
NON-COMPLIANCE
GROUP: BDSB
DATE: October, 1999
SUBJECT:
Verification of Proper Installation and Torque of Front Shoulder Belt Upper Bolt(S)
YEAR and MODEL:
1999 AND 2000 SATURN S-SERIES SEDANS, COUPES, AND WAGONS
TO: ALL SATURN RETAILERS and AUTHORIZED SERVICE PROVIDERS
The Highway Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a
reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of
failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no
charge, or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each owner and to repair
their vehicle as soon as possible. As you will see in reading the copy of the owner letter, the owners are being instructed to contact the Saturn Customer
Assistance Center if their Retailer is unable to schedule a service date within a reasonable time. If the condition is not remedied within a reasonable time,
owners are instructed on how to contact the National Highway Traffic Safety Administration.
DEFECT INVOLVED
Saturn has decided that certain 1999 and 2000 model year S-Series vehicles produced before August 16, 1999 fail to conform to the requirements of
Federal Motor Vehicle Safety Standard (FMVSS) 210, "Seat Belt Assembly Anchorages." Some vehicles were produced with seatbelt shoulder guide
anchor bolts that were not adequately tightened at the center pillar and could fall out, making the seat belt inoperative and increasing the occupant's risk
of injury in a crash. Also, if these bolts were not adequately tightened, they would not withstand the load requirements of FMVSS 210, and if one failed
in a crash, the front seat occupant would not be properly restrained and could have an increased risk of injury.
VEHICLES INVOLVED
All 1999 model year and 2000 model year S-Series Saturn vehicles within the following VIN ranges will require this campaign:
1999 Model Year: XZ1OOOO2 - XZ376583
2000 Model Year: YZ1OOOO1 - YZ112520
OWNER NOTIFICATION
Owners of all involved vehicles will be notified of this campaign by Saturn.
FACILITY VIN LISTING
A list of vehicles assigned to you (Facility VIN Listing), which our records indicate are unsold and shipped to you, or are sold and located in close
proximity to your facility are provided in your Retailer Campaign Package.
This listing contains:
^
Owner's name with address and telephone number;
^
Complete vehicle identification number (VIN); and
^
VINs of vehicles, which according to Saturn records, are in retail stock.
The Facility VIN Listing (with owner information) is furnished to involved Retailers with the Product Campaign Bulletin. Although these vehicles are
assigned to your facility, it is important to note that owners may elect to have their vehicle serviced at the Saturn Retail Facility of their choice.
Those Retailers not involved initially in this campaign will receive a message at the top of a blank Facility VIN Listing that states: NO VEHICLES