VUE AWD L4-2.2L VIN D (2005)
Claim Information - Saturn US Only
1.
To receive credit, submit a claim with the information shown.
Customer Reimbursement - For Canada Only
Customer requests for reimbursement of previously paid repairs to correct this issue are to be submitted to the dealer prior to or by November 30, 2008.
Repairs must have occurred within the 10 years of the date the vehicle was originally placed in service, or 200,000 miles (193,000 km), whichever
occurs first.
When a customer requests reimbursement, they must provide the following:
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Proof of ownership at time of repair.
^
Original paid receipt confirming the amount of unreimbursed repair expense(s) (including Service Contract deductibles), a description of the repair,
and the person or entity performing the repair.
If the work was done by someone other than a GM dealership, the amount of reimbursement will be limited to the amount that the repair would have cost
GM to have it completed by a GM dealership.
Customer Reimbursement - For Saturn US Only
All customer requests for reimbursement for previous repairs for this condition are handled by submitting a reimbursement claim form directly to Saturn
retailers for processing; however, if customers choose, they may file a claim through the Saturn Customer Assistance Center.
Courtesy Transportation - For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered
by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period
and involved in a product program is very important in maintaining customer satisfaction. Retailers are to ensure that these customers understand that
shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Saturn US retailers should refer to GM
messenger bulletins SAG20060292/SAG20060295 for Courtesy Transportation guidelines. Saturn Canada retailers should refer to applicable Home
Office letter on this subject.
