VUE FWD L4-2.4L (2008)
Technical Service Bulletin # 08261C
Date: 100929
Campaign - Change Engine Oil Light Is Inoperative
CUSTOMER SATISFACTION
Bulletin No.: 08261C
Date: September 29, 2010
Subject: 08261C - Change Engine Oil Light Inoperative - Reprogram Instrument Panel Cluster
Models:
2008 Chevrolet Captiva
2008 Saturn VUE
With 2.4L Engine (RPO LE5)
Supercede:
This bulletin is being revised to remove the expiration date of this program. GWM will be updated shortly to reflect the elimination of the expiration
date. Please discard all copies of bulletin 08261B, dated September 2009.
Condition
On certain 2008 model year Chevrolet Captiva and Saturn VUE vehicles equipped with a 2.4L engine (RPO LE5), the "Change Engine Oil" light may
not illuminate when the engine oil requires changing.
Correction
Dealers/retailers are to reprogram the instrument panel cluster (IPC). The new IPC software will be available at dealerships September 15, 2008. Until
this reprogramming has been performed on the vehicle, customers are being informed of the following options:
1. Monitor their oil life using the On-Star Vehicle Diagnostics email. Schedule an engine oil change when 5% or less is indicated.
2. As an On-Star subscriber, press the "Blue Button" and the On-Star advisor can inform the customer of the current oil life.
3. Change the engine oil based upon the mileage criteria below.
- If the vehicle is used in dusty climates, high humidity, or for towing (severe service) change the oil at 3,000 miles (5,000 km).
- If none of the above conditions apply, change the engine oil at 7,500 miles (12,000 km).
In all cases, the oil must be changed at least once a year.
Vehicles Involved
Involved are certain 2008 model year Chevrolet Captiva and Saturn VUE vehicles equipped with a 2.4L engine (RPO LE5) and built within these VIN
breakpoints:
Important
Dealers/retailers are to confirm vehicle eligibility prior to beginning repairs by using the Required Field Actions section in the Global
Warranty system. Not all vehicles within the above breakpoints may be involved.
For dealers/retailers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and
address information has been prepared and will be provided to US and Canadian dealers through the GM GlobalConnect Recall Reports.
Dealers/retailers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration
data for any purpose other than follow-up necessary to complete this program is a violation of law in several states/provinces/countries. Accordingly, you
are urged to limit the use of this report to the follow-up necessary to complete this program.
Parts Information
