VUE FWD V6-3.5L (2008)
Control Module HVAC: Recalls
Campaign - A/C Control Module Reprogramming
SERVICE UPDATE
Bulletin No.: 08270
Date: August 13, 2008
Subject:
08270 -- Service Update for Inventory and Customer Vehicles -- HVAC Performance -- Expires with Base Warranty
Models:
2008 Chevrolet Captiva
2008-2009 Saturn VUE
with Automatic Climate Control (RPO C68)
THIS SERVICE UPDATE INCLUDES VEHICLES IN DEALER/RETAILER INVENTORY AND CUSTOMER VEHICLES THAT RETURN TO
THE DEALERSHIP FOR ANY REASON. IT WILL EXPIRE AT THE END OF THE INVOLVED VEHICLE'S NEW VEHICLE LIMITED
WARRANTY PERIOD.
Purpose
This bulletin provides a service procedure to reprogram the HVAC control module on certain 2008 model year Chevrolet Captiva and 2008-2009 model
year Saturn VUE vehicles equipped with automatic climate control (RPO C68). Under certain conditions, and when the fan speed and air delivery are
both in the auto setting, the fan speed will remain on HIGH and the temperature output may not respond when the temperature selector is adjusted.
This service procedure should be completed as soon as possible on involved vehicles currently in dealer/retailer inventory and customer vehicles that
return to the dealer/retailer for any type of service during the New Vehicle Limited Warranty coverage period.
Vehicles Involved
A list of involved vehicles currently in dealer/retailer inventory is available on the "Service Update Bulletin Information" link under the "Service" tab in
DealerWorld (US), or attached to the Dealer Communication (Canada), used to release this bulletin. Customer vehicles that return for service, for any
reason, and are still covered under the vehicles base warranty, and are within the VIN breakpoints shown above, should be checked for vehicle eligibility
in the appropriate system listed above.
Important:
Dealers/retailers are to confirm vehicle eligibility prior to beginning repairs by using the system(s) below. Not all vehicles within the above
breakpoints may be involved.- GM dealers and Canadian Saturn Saab retailers should use GMVIS.- Saturn US retailers should use the "Investigate
Vehicle History" link on the Global Warranty Management application within DealerWorld.
Parts Information
No parts are required for this update.
Service Procedure
Do not attempt to order the calibration number from GMSPO. The calibration numbers required for this service procedure are programmed into
control modules via a Multiple Diagnostic Interface (MDI) or Tech 2(R) scan tool and TIS2WEB with the calibration update. Use TIS2WEB on
or after 08/12/08 to obtain the calibration. If you cannot access the calibration, call the Techline Customer Support Center and it will be provided.
Service Programming System (SPS)
For step-by-step programming instructions, please refer to SI and the Techline Information System (TIS) terminal.
1.
Verify that there is a battery charge of 12 to 16 volts. The battery must be able to maintain a charge during programming. Only use approved
Midtronic 165-PSC charger to maintain proper battery voltage during programming.
