Outback Sport F4-2.5L SOHC (2005)
Technical Service Bulletin # 03-58-08
Date: 080430
Campaign - Rear Wheel Bearing Warranty Extension
NUMBER: 03-58-08
DATE: 04/30/08
APPLICABILITY:
2005-06MY Legacy/Outback Sedan and Wagon
SUBJECT:
Rear Wheel Bearing Extended Warranty Program
Introduction
During a quality review, Subaru of America, Inc. (SOA) discovered that there is a slight possibility that one or both of the vehicle's rear wheel bearings
may, over time, develop a noise condition that causes the bearing to produce a "whining" sound. This noise condition does not pose a safety problem and
does not adversely affect the normal operation of the bearing. However if the vehicle experiences this condition, it should be corrected by replacing the
affected bearing, which will eliminate the noise.
As a result of this finding and in the interest of customer satisfaction, SOA is extending the warranty coverage period for the vehicle's rear wheel
bearings to 8 years (96 months) or 100,000 miles, whichever occurs first. Warranty coverage begins on the date the vehicle was delivered to the first
retail purchaser. If the vehicle was used as a demonstrator or company vehicle before being sold at retail, warranty coverage begins on the date the
vehicle was first placed in demonstrator service. Should one or both of the vehicle's rear wheel bearings require replacement as a result of a noise
condition within this extended warranty period, the repair is to be performed free of charge to the customer.
OWNER NOTIFICATION
SOA will prepare and mail Owner Notification Letters to advise owners of affected vehicles that the warranty coverage for rear wheel bearings has been
extended. The letters will be mailed on or around May 5, 2008. A copy of the Owner Notification Letter is shown in this bulletin.
AFFECTED VEHICLES
Owner Reimbursement for Previous Repairs
Owners are being advised in the owner notification letter that if they have previously paid for repairs related to this Service Program, they may be
entitled to reimbursement. The owners are further advised, to qualify for any reimbursement they must submit the original repair invoice to Subaru of
America, Inc. Please review the owner notification letter which explains this procedure so that you are familiar with it and can assist owners with any
questions.
PARTS INFORMATION
REPAIR PROCEDURE/INFORMATION
Road test the vehicle to confirm which side the noise is coming from.
Refer to the applicable Subaru Service manual for wheel bearing removal and installation procedure.
Replace bearing as needed.
Road test vehicle to confirm noise is gone; if not, the opposite side wheel bearing will need replacement.
