Field Remedy: 1673
| Subject: |
Interior Trim - Painted interior trim
surfaces damaged by air refreshers |
| Models: |
Engines: |
Option: |
| All All... |
All |
None |
| Complaint: |
Customer complains about loosing paint on
interior trim components like radio, dashboard, switches and the
center console. |
| Cause: |
Painted surfaces will be attacked and
damaged by usage of air refreshers in vehicles. Air refreshers
contain aggressive ingredients therefore it should be avoid to get
in direct contact with painted surfaces. |
| Production: |
|
Remedy:
Customers have to be informed about this concern. Often a hint is even printed
on the air refresher packaging that every contact with painted surfaces has to
be avoided. Parts damaged by usage of air refreshers in the vehicle will not
be accepted by warranty.
| FunctionalGroup: |
N - Electrical Equipment |
| Complaint Group: |
07 - Foreign Material or Fluid |
| Trouble Code: |
None |
|
